Morning Plate #2
Spent 3 hours in the morning getting to know everything available on the net; creativity, productivity, biographies, management, philosophies, concept and many more. Something i could learn, something i could be inspired. Nothing to lose and a time well-spent.
99% Conference 2012: Key Takeaways On Making Ideas Happen - philosophies and ideas you cant ignore
It's Time to Rethink Continuous Improvement - this is the second time i heard people criticizing six sigma.
At 3M, A Struggle Between Efficiency And Creativity - a closer look at disadvantage of six sigma
When Choosing a Job, Culture Matters - certainly something job hunters need to concern about.
W. Edwards Deming - the guy who turn around japan's economy that led to rising power from the east.
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Morning Plate #1
An hour in the morning to get to know whats happening out there. A knowledge acquisition process that benefits a lot.
Learning how to engage with customers? - How to Engage Your Customers and Employees
Getting to know what you dont know and stepping out of your comfort zone - THE CREATIVE BENEFITS OF EXPLORING THE UNCOMFORTABLE
What you got from networking will help you in the near future - Networking Tips: Go From Awkward to Awesome
What the FBI and the CIA trying to do to Muslims? - U.S. Military Taught Officers: Use ‘Hiroshima’ Tactics for ‘Total War’ on Islam
Policies that held back growth of companies in France - Why France Has So Many 49-Employee Companies
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Tactical Tips On How To Be Exceptionally Good In Your New Job
What would you do when you got a new job? Would you just jump into it and learn along the way or would you put an extra effort to become distinctively better? - i would go for the second one. The follow up question is, how do i go about it?
First thing i need to do is to identify what skills needed for the job. From my (not so scientific) analysis, i found out there are 3 skills i need to acquire in the first 3 months; 1) Excellence in service delivery, 2) Superior/Direct/Boss management, 3) Personality reading
Second, i need to find the source of knowledge (the ultimate source of knowledge is the field-practice itself) and in this case, the right question is, what book should i read?
I went to Amazon (as usual) and set to do research on what book to buy. Using the same method i usually use in book research (i still not sure when im going to cover this topic), i was able to identify 3 books that could fill the needs of the above mentioned (needed) skills.
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Crucial Conversation in Practice: Identifying Sensitive Questions And Fixing Them
You could learn much faster if you could identify whats happening on your daily conversation
I met these 2 young ladies at KFC, KL Sentral, recruitment firm executives which happen to live in the same condo (Pantai Hillpark, Kerinchi). They were queuing behind me and i (accidentally) eavesdropping them. I was certain that they are Philippines from their (English) accent. Well its time for me to do something im good at. And we became friends right away.
We decided to sit together and had lunch together. After 15 minutes, there was this distinctive section of the entire session that remind me to the book Crucial Conversion.
Cherry: Are you always like this? I mean, do you talk to strangers often?
Buzz: 2 seconds pause and a blink...
Sherina: Well. of course, we highly respect that. Impressive. Its just, we are wondering, how did you became good at that? Maybe you can share your journey.
Buzz: Ooo, well (story begins...)
Lesson learned: Be careful with the question you are proposing. It may raise someone's "anti-player shield" (ref: The Mystery Method).
If you are about to ask something you (initially) know it could be a sensitive statement, you must first project your respect to the person you are talking to within the context of the question you are about to ask - humility (ref: Crucial Conversation). This will make thehim/her to feel 'safe' which is important in any 'dialogue' (ref: Crucial Conversation).
But not all people good at knowing the particular question is sensitive. Say you dont know the question could be sensitive or not, always be on alert-mode. Try to identify breach-of-safety and if it ever happens, bring him/her back to 'safety (ref: Crucial Conversation)'.
Lets make it better
"Know what? What you've just shown us was impressive. I mean, you can easily get along with strangers which is rare. Awesome, i have to say. What motivates you and how did you master this? We are curious."
First, you mention your respect in advance. Then, clarify. Finally, you asked the original question.
PS: I later learned that Sherina took psychology when she was in school. That tells her ability to master the art of asking and crucial conversation skill.
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Beauty of Youth: Years You Wont Regret
Dont you wanna join the team?
"Youth is beautiful thing. It is a perfect combination of ignorance and innocence. (Naivety is a tool). Stupid decisions are excused as learning experience."
As written by this month's most inspiring (and moving) article. Thanks to Michael Lazerow for igniting the passion and keep me up at night 'analyzing' your article.
We should all remember, at the age of 18-25, we have all these assets and not utilizing them just plain stupid which cant be accepted as 'excused as learning experience'.
- You will go out there and hit the wall, eventho i dont know what does it mean by 'hit the wall', i just cant find the right metaphore.
- You will, sometimes, did or said something wrong, but as long as you are being aware of the mistakes and (honestly) admit them, it should not be your setback.
- You have the time and passion, your most valuable assets.
Remember, the world full of regrets. You dont wanna be, at the age of 35, looking back and said, "i wish i could have changed my way of thinking".